Boss Team Tech Support: Knowledge Base & Applications Hub

Home / Support / CO₂ Galvo

Series Support

CO₂ Galvo Support

Support resources for the RF CO₂ galvo marker — high-speed marking and engraving on organics and coated materials such as wood, acrylic, leather, and paper.

Documentation
Request DocsFrom Boss supportRequest

Documentation for this system is available from Boss technical support.

Marker quick fixes

Try these first.

Each quick fix includes a short explanation, a first action, and a guide when available.

Try this first

Mark Too Light / No Contrast

Low contrast is usually power, frequency, speed, or focus height — not a hardware fault.

  • Adjust power, frequency, and speed together.
  • Confirm focus height for the material.
  • Test on scrap before committing to the part.

Try this first

Not Firing / No Mark

No mark at all points to the source, interlocks, or red-dot alignment before any parameter change.

  • Check the source and interlocks.
  • Confirm red-dot alignment to the mark area.
  • Verify RF source emission and controller settings.

Try this first

Focus & Lens Selection

The lens sets your field size and spot. Match the lens and Z height to the part before troubleshooting the mark.

  • Match the lens to the field size you need.
  • Set the correct Z / focus height.
  • Confirm focus with the gauge or ramp test.

CO₂ Galvo model support

Choose your model.

The model page adds owner-facing tests and model-specific downloads for that exact machine.

CO₂ Galvo RF Marker

CO₂ Galvo RF Marker

RF CO₂ galvo support for setup, lens and field selection, focus, and high-speed marking on organics and coated materials.

Common questions

CO₂ Galvo FAQs.

Which manual covers my CO₂ Galvo system?

The CO₂ Galvo documentation is available from Boss technical support — request it from the card above or open your model below.

My mark is too light — what do I change?

Start with power, frequency, and speed together, then confirm focus height for the material. Test on scrap before running the part.

What lens do I need for my field size?

A larger field size needs a longer focal-length F-theta lens, while a smaller field with a shorter lens gives a finer spot and more detail. Match the lens to the part in the lens and field-size guide.

Still need help?

Contact Boss Laser technical support.

Include your marker model, serial number, the material, the lens and settings, a photo of the mark, and which checks you completed.