CO₂ Galvo RF Marker Technical Support

Support for the 60W RF CO₂ galvo marker: first checks for mark contrast, focus, and lens selection on wood, acrylic, leather, paper, and coated materials, plus the marking guides.

Manuals & guides

The manuals linked above cover this machine.

Start here

Pick your symptom.

The three common paths for marker support: mark contrast, no mark, and focus or lens selection.

Symptom

Mark Too Light / No Contrast

Low contrast is usually power, frequency, speed, or focus height — not a hardware fault.

Adjust power, frequency, and speed together.
Confirm focus height for the material.
Test on scrap before committing to the part.

Marking Guide

Symptom

Not Firing / No Mark

No mark at all points to the source, interlocks, or red-dot alignment before any parameter change.

Check the source and safety interlocks.
Confirm red-dot alignment to the mark area.
Verify RF source emission and controller settings.

Contact Support

Symptom

Focus & Lens Selection

The lens sets your field size and spot. Match the lens and Z height to the part before troubleshooting the mark.

Match the lens to the field size you need.
Set the correct Z / focus height.
Confirm focus with the gauge or ramp test.

Lens Guide

Guides & videos

Support references.

Direct support resources for marking — not a generic blog feed.

Marking vs. Engraving

When to mark, anneal, or engrave — and how each reads on wood, acrylic, leather, and coated materials.

Open Guide

Lens & Field Size

Pick the F-theta lens and field that match your part and the detail you need.

Open Guide

Common questions

CO₂ Galvo RF Marker FAQs.

Frequent questions for this specific model.

Which manual covers my CO₂ Galvo RF Marker?

The CO₂ galvo marker uses model-specific documentation — contact Boss technical support for the manual and setup references for your system.

My mark is too light — what do I change?

Start with power, frequency, and speed together, then confirm focus height for the material. Test on scrap before running the part.

What lens do I need for my field size?

A larger field size needs a longer focal-length F-theta lens, while a smaller field with a shorter lens gives a finer spot and more detail. Match the lens to the part in the lens and field-size guide.

Need a technician?

Contact Boss Laser support.

Include your serial number, a photo of the mark, the material, the lens, and settings, and which quick checks you completed.

Contact Support